english-for-designers

VOICE & TONE & STYLE

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VOICE

When communicating with clients, my voice is:

• Humble
• Friendly
• Honest

TONE

When communicating with clients, my tone is:

• Straightforward
• Kind
• Openminded

STYLE

What I do when communicating with clients:

• I divide text into shorter paragraphs to make my communication easy to read. Also easy for them to navigate their replies to.
• I use “!” or “:)” at the end of a sentence that I want to highlight or give an emphasise into.
• My communication in texts is similar to a conversation. I always try to find the tone that will fit the communication the best and try to be appropriate with my style in the text.